Our approach to recruitment is simple; find amazing people and then find them great things to do!

Account Manager

London, UK

FundamentalVR is a technology and data insight business specializing in the intersection between immersive experiences and haptic technology with the aim to bring medical devices and surgical procedures to market using virtual reality.

FundamentalVR’s simulations are underpinned with patented HapticVRTM interactions that enable life science businesses to drive consistency and compliance for their medical devices and procedures through the Fundamental Surgery platform. The platform enables full knowledge and skills transfer providing deep data insight and accelerating safe, compliant adoption. The unlimited multi user capabilities and mixed modalities of the platform all work together for each business use case, reducing time and cost whilst increasing capability and confidence.

We are proud of our successes to date, winning several awards over the years such as Time magazine’s ‘Best Invention of the Year’, the ‘Most Impactful Breakthrough’ Auggie Award, ‘VR, AR & MR’ at SXSW and the ‘Healthcare Technology of the Year’ VR Award for two years running.

We are looking for talented and motivated individuals to join our team so that together we can build the future.

We have offices in London and the USA, and are working with some of the world’s leading healthcare and research providers such as the Mayo Clinic, Harvard Medical School and King’s College. Join us for the journey.

About The Role

We are looking for an enthusiastic Account Manager with new business and client success experience to join our Commercial team, taking on responsibility for direct engagement with our medical device clients. As well as successfully delivering digital projects for those clients, your role will be to identify, nurture and deliver additional opportunities across their organisations, with the support of the wider sales team.

What You Will Do

●      You will manage defined customer accounts and project working with both product and sales teams
●      You will be responsible for growth within those accounts working within a sales team developing customer engagement – widening out FVRs impact within our customers’ organisations, building confidence and through that opportunity for growth
●      You will engage with new and existing customers online, mostly using online tools and media (including video calls and presentations)
●      You will demonstrate the technology, remotely (video calls etc) and face-to-face
●      You will help coordinate and structure written proposals working with the wider business
●      You will be based from our London office

Who You Are

●      You understand what it means to work in a small focused team with setting and smashing customer sales targets
●      Someone who can pivot and adjust to make things happen
●      You like to do everything to a high standard but know when to be pragmatic
●      You are highly collaborative
●      Driven, focused and results oriented
●      Able to take strategic guidance and turn this into executional approaches
●      You are an excellent presenter and communicator
●      You do not hide problems, mistakes or failure
●      Be happy to work  multiple time zones when needed

Essential Skills You Will Be Able To Demonstrate

●      Ideally you will have an understanding of the medical industry, possibly having experience of working with Medical Device and Pharmaceutical companies, knowing how to navigate and work with them.
●      Working to targets – you’ll be able to demonstrate from past roles your ability to work to and exceed targets
●      Sales experience – you will be used to working with customers at distance and building relationships, able to communicate effectively via telephone and video call
●      Demonstrations and events – you will have experience of meeting clients face to face
●      Proven communications skills – being able to communicate succinctly and effectively both verbally and in writing, from email to reports to video calls
●      CRM experience – you’ll be used to working with tools such as Salesforce, Pipedriver or Agile and able to quickly maximise your effectiveness with them
●      Organisational excellence – with a varied workload and multiple clients, you’ll need to be able to manage, prioritise and report
●      Attention to detail – managing complex solutions and being part of a wider virtual team for client projects will require solid focus

What You Will Get

●      A competitive salary and performance bonus
●      Private Healthcare
●      Death in service insurance
●      Enhanced Maternity, Adoption and Paternity Leave
●      Perks: Access to hundreds of vouchers and discounts
●      20 days of holidays per year + bank holidays + 3 days between christmas and new year + one extra day per year, up to a maximum of 28 days.
●      Opportunity to participate in and become a key player in a fast-paced startup environment with lots of exciting growth opportunities

Diversity Is Our Strength

FundamentalVR is an equal opportunity employer. We recruit, employ, train, compensate and promote regardless of race, religion, colour, national origin, sex, disability or age.

At FundamentalVR, we have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. We pride ourselves on bringing the best medical training experiences to our clients around the world, and we know our company runs on the hard work and dedication of our passionate and creative employees.

How To Apply

You must be a UK or EU national with the ability to work and reside in the UK.

Please send your CV or a detailed LinkedIn profile to

Please note that candidates will be expected to supply references.